Franch Leon K, Cabreja Piedras S. The Diagnosis as “Soft” Technology: a Proposal to Assess the Viability of Knowledge Management in Hotel Tourism Organizations. revTECHNO [Internet]. 2016 Oct. 26 [cited 2025 May 27];5(2):197-204. Available from: https://www.historicoeagora.net/revTECHNO/article/view/318