Paradinas Márquez, M. del C. ., and P. . Sánchez-González. “Conflict Management and the Value of Emotions in Organisations: Study of the Internal Customer Versus the External Customer”. HUMAN REVIEW. International Humanities Review / Revista Internacional De Humanidades, vol. 14, no. 4, Dec. 2022, pp. 1-11, https://www.historicoeagora.net/revHUMAN/article/view/4144.