PARADINAS MÁRQUEZ, M. del C. .; SÁNCHEZ-GONZÁLEZ, P. . Conflict management and the value of emotions in organisations: Study of the internal customer versus the external customer. HUMAN REVIEW. International Humanities Review / Revista Internacional de Humanidades, [S. l.], v. 14, n. 4, p. 1–11, 2022. Disponível em: https://www.historicoeagora.net/revHUMAN/article/view/4144. Acesso em: 28 may. 2025.